Apple iOS 10.1.1 Has Two Nasty Surprises – Forbes

iOS 10.1.1 was fast fix to a serious problem with Apple Health that I exclusively reported last month. But here’s the problem with fast fixes: they often create new problems…

‘Great Features’ and ‘Nasty Surprises’ are my regular columns investigating operating system updates for the best features / biggest problems hidden behind the headlines.

Three weeks on from the launch of iOS 10.1.1 users are reporting the upgrade has two nasty surprises which are hitting iPhones.

Apple iOS 10.1.1. Image / screenshot credit: Gordon Kelly

Apple iOS 10.1.1. Image / screenshot credit: Gordon Kelly

Nasty Surprise #1 – The ‘30% Battery Bug’

Reported by the ever diligent users at ’s official Support Communities forum, is a thread that is now 11 pages long detailing how iPhone users are finding their battery life suddenly gives out at around the 30% mark. Poster Mjolcresure explains the process:

“1 – It jumps from 30% charge to 1% in a few seconds then shuts down. 

Now here is the stranger part. As soon as it reboots after connecting to a charger it show 30% charge. When I unplug it right away it still shows 30% and runs like nothing happened for a good few hours. So it goes from zero charge to 30% in the time it takes to reboot? Strange.

2 – Shutting the phone down at night with a good 80% charge, it won’t reboot in the morning due to no battery charge. I plug it in and its back to 30% in a few seconds.”

While the exact percentage where the battery suddenly drops out varies, it is typically around the 30% mark. Interestingly several users also report they have experienced this since iOS 10.1 but iOS 10.1.1 did nothing to fix it and neither does the latest beta of iOS 10.2, which suggests that the bug is not currently on Apple’s radar.

As fellow thread poster adelphos195 spells out:

“I had tried downgrading to 10.1, the re tried 10.1.1 then installed the Dec beta 10.2 ver3. And all of these firmwares had the issue. The best was 10.2 beta for reduced battery drain but it still shut off randomly.”

Nasty Surprise #2 – Broken Earpods

One upping the battery bug thread, is another Apple Support Communities topic which has now spread to 18 pages long: iOS 10.1.1 is causing the microphone of Apple Earpods to malfunction during phone calls.

Apple Earpods are having problems in iOS 10.1.1. Image credit: Apple

Apple Earpods are having problems in iOS 10.1.1. Image credit: Apple

“No audio until I restart or if in a call after pressing the speaker button,” explains poster veranoso. “I have gone a few times to the Apple Store and they have not been able to help. The thing is that if you restart the device it will resolve for a moment but it will come again. I have erased my device completely and lost all my stuff to see if that helped but there is no real improvement.”

And this is a common theme, a lot of posters to the thread have been in touch with Apple but even if a fix is found it tends to be temporary as bazzeruk recounts:

“Update – spoke to Apple – very helpful as always. Reset phone and earbuds were better but not completely functional. Have since gone back to no controls working. Hope we get an update soon”

Apple iOS 10.2 or iOS 10.2.1 To The Rescue?

The obvious hope for all affected users is that in throwing the spotlight on these two issues, Apple will have time to integrate fixes into iOS 10.2, which is expected to arrive in the first half of December. If not expect an iOS 10.2.1 fast fix to follow soon after.

I have reached out to Apple to get feedback on the bugs. The company warned Thanksgiving means a reply may not come until next week, but I’ll be sure to update this article if and when I receive an official comment.

Of course it is not only Thanksgiving which is occupying Apple’s time right now. Leaks reveal a massive new iPhone 8 is in the works and Apple has cleared its calendar somewhat thanks to a surprise iPhone cancellation. So expect 2017 to be a major year for the Cupertino company…

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